Find answers to common questions about Detroit Legends Sports products, payments, shipping, tracking, returns, refunds, and our physical store.
For help with a specific order, contact support@detroitlegends.shop or call +1 586-232-3356.
Quick Information
Shipping
Free tracked US standard shipping
Delivery Estimate
8–13 business days total
Returns
30 days from confirmed delivery
Return Fee
Free for approved returns
Products
What does Detroit Legends Sports sell?
We sell physical collectible-art cards, fantasy and wildlife art cards, sports-inspired original art cards, acrylic display products, card binders, storage boxes, protective sleeves, magnetic holders, acrylic stands, and related card accessories.
Are the products physical or digital?
Our products are physical products unless the relevant product page clearly states otherwise. The product description explains the materials, dimensions, included items, and whether a holder, case, sleeve, or stand is included.
Are your sports-inspired art cards officially licensed?
Unless a product page expressly states otherwise and appropriate authorization exists, our art-card products are independent products. They are not represented as official, licensed, sponsored, endorsed, authenticated, certified, or professionally graded products of a sports team, athlete, league, club, or card manufacturer.
Does an acrylic holder mean that a card is professionally graded?
No. An acrylic case, protective holder, sleeve, or display stand does not represent professional grading, certification, or authentication. The exact items included are stated on the relevant product page.
Will the product look exactly like the photograph?
We make reasonable efforts to present each product accurately. Minor differences may result from lighting, screen settings, printing, material finishes, or normal production variation. Any material difference affecting the product should be reported to customer support.
Orders and Payments
What currency are prices displayed in?
Prices and order totals are displayed in United States dollars (USD), unless the checkout clearly states otherwise.
Which payment methods do you accept?
The payment methods available for your purchase are displayed securely during checkout. Only the options shown during the relevant checkout are available for that order.
Do you offer subscriptions or recurring billing?
No. Detroit Legends Sports does not currently offer subscription products or recurring billing.
Is sales tax included?
Applicable state and local sales tax may be calculated according to the products ordered and the shipping address. Any applicable tax is displayed in the checkout total before you submit payment.
Can I cancel or change my order?
You may request a cancellation or address correction before dispatch by contacting customer support. We will make a reasonable effort to help, but changes or cancellations cannot be guaranteed after processing, packing, or fulfillment has started.
Shipping and Tracking
Where do you ship?
Detroit Legends Sports currently ships to eligible addresses within the United States only. International shipping is not available.
How much does shipping cost?
Free tracked standard shipping is included with every eligible online order. There is no minimum purchase requirement.
How long will delivery take?
Order processing takes 3 business days. Estimated transit after dispatch is 5–10 business days, giving an estimated total delivery timeframe of 8–13 business days.
Business days are Monday through Friday and exclude Saturdays, Sundays, and United States federal holidays. Delivery estimates are not guaranteed delivery dates.
Where are online orders shipped from?
All online orders are processed, inspected, packed, and dispatched from our physical store at 55226 Van Dyke Avenue, Shelby Township, Michigan 48316, United States.
How do I track my order?
Tracking information is sent to the email address used during checkout after the order has been dispatched. You may also visit our Track Your Order page.
What should I do if tracking has not updated?
Tracking may not update immediately after a label is created. If tracking remains unchanged for an unusual period or the parcel is delayed beyond the estimated timeframe, contact us with your order number so we can review the shipment.
What should I do if tracking says delivered but I cannot find the parcel?
Check around the delivery location, with other household members or building staff, and review any carrier delivery notes or photographs. Contact customer support promptly if the parcel remains missing.
Returns and Refunds
What is your return window?
Eligible return requests may be submitted within 30 calendar days after confirmed delivery.
What condition must a returned product be in?
An eligible change-of-mind return must be unused, undamaged, complete, and returned with included accessories and documentation. Original packaging should be included where reasonably possible.
Can I return an opened sealed-card product?
Opened factory-sealed card or collectible products are not eligible for a change-of-mind return. You may still contact us when a product arrived damaged, defective, incorrect, incomplete, or materially different from its description.
How do I start a return?
Email support@detroitlegends.shop before sending or bringing back a product. Include your order number, the product concerned, the reason for the return, and photographs where relevant.
Who pays for return shipping?
Detroit Legends Sports pays return postage for approved returns. For an approved postal return, customer support provides a prepaid tracked return label by email for download and printing.
Do you charge a restocking fee?
No. Detroit Legends Sports does not charge a restocking fee for approved returns.
How long does a refund take?
Approved return refunds are normally processed within 5–10 business days after the returned product has been received, inspected, and approved. Your bank or payment provider may require additional time to post the funds.
Do you offer exchanges?
We do not currently offer direct exchanges. Return the eligible original product for a refund and place a separate order for the replacement product, subject to current price and availability.
What should I do if my order arrives damaged or incorrect?
Contact customer support promptly with your order number, a description of the problem, and clear photographs of the product and packaging where relevant. Please keep the item and packaging until we review the request.
Physical Store and Customer Support
Where is Detroit Legends Sports located?
Detroit Legends Sports is located at:
Detroit Legends Sports
55226 Van Dyke Avenue
Shelby Township, Michigan 48316
United States
What are your opening and support hours?
Sunday: 11:00 AM–7:00 PM
Monday–Wednesday: 12:00 PM–7:00 PM
Thursday–Saturday: 11:00 AM–9:00 PM
All hours are stated in Eastern Time and may occasionally change for holidays, severe weather, or special events.
Is local pickup available?
Local pickup should not be assumed to be available unless it is displayed as an active option during checkout or confirmed directly by Detroit Legends Sports.
Still Need Help?
Detroit Legends Sports
55226 Van Dyke Avenue
Shelby Township, Michigan 48316
United States
Email: support@detroitlegends.shop
Telephone: +1 586-232-3356
Contact page: Contact Detroit Legends Sports
